Privacy Policy

    1.1Personal Information

    1.1.1 Registration Information: When you register an account on our website, we may collect your name, email address, phone number, and password. This information is essential for creating and managing your account, enabling you to access personalized services, and communicating with you regarding your orders and account - related matters.

     1.1.2Order Information: When you place an order on our website, we collect details such as the items you purchase, the delivery address, payment information (including credit/debit card details or other payment methods you choose), and order history. This information is used to process your orders, arrange for delivery, and handle payment transactions.

     1.1.3Contact Information: If you contact us via email, phone, or our online customer service, we may collect the information you provide during the communication, such as your name, contact details, and the nature of your inquiry or feedback. This helps us to respond to your requests and resolve any issues you may have.

    1.2Non - Personal Information

    1.2.1Usage Information: We automatically collect information about how you use our website, including the pages you visit, the products you view, the time and duration of your visits, and the actions you take on the website (such as clicks, searches). This information helps us analyze website traffic, improve the user experience, and optimize the performance of our website.

    1.2.2Device Information: We may collect information about the device you use to access our website, such as the type of device (e.g., desktop computer, tablet, smartphone), the operating system, browser type, IP address, and unique device identifiers. This information is used to ensure the security of our website, provide a seamless user experience across different devices, and detect and prevent fraud.

    2.1 Order Processing and Delivery

    We use your personal information, such as order details and delivery address, to process your orders, arrange for the delivery of the purchased goods, and keep you informed about the status of your orders.

    2.2Communication with You

    We may use your email address, phone number, or other contact information to send you important information related to your account, orders, promotions, and updates about our website and services. You can choose to opt - out of promotional emails at any time by following the unsubscribe instructions provided in the emails.

    2.3 Improving User Experience

    The usage information and device information we collect are used to analyze user behavior, identify areas for improvement, and personalize the content and features of our website to better meet your needs and preferences.

    2.4Security and Fraud Prevention

     We use your personal and non - personal information to protect the security of our website, prevent unauthorized access, and detect and prevent fraud and other illegal activities. This includes verifying your identity, monitoring for suspicious activities, and taking appropriate measures to safeguard your information.

    3.1 Third - Party Service Providers

    We may share your personal information with third - party service providers who assist us in operating our website, providing services, and fulfilling your orders. These service providers may include payment processors, shipping companies, data storage providers, and marketing partners. We ensure that these third - party service providers are bound by strict confidentiality agreements and are required to use your information only for the purposes specified by us.

    3.2 Legal Requirements

   We may disclose your personal information if we are required to do so by law, regulation, legal process, or government request. This may include situations such as responding to subpoenas, court orders, or other legal obligations.

   We implement a variety of security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

    4.1Technical Security: We use industry - standard encryption technologies to protect the transmission and storage of your personal information. For example, we use Secure Sockets Layer (SSL) encryption to protect the data you send to us over the internet.

    4.2Physical Security: Our data centers are physically secured to prevent unauthorized access to the servers and storage devices that store your information.

    4.3Access Controls: We limit access to your personal information to only those employees, contractors, and third - party service providers who need it to perform their job functions. These individuals are required to maintain the confidentiality of your information.

    5.1 Access and Correction

    You have the right to access the personal information we hold about you and request corrections if the information is inaccurate or incomplete. You can contact us using the information provided in the "Contact Us" section below to exercise this right.

    5.2 Deletion and Opt - Out

    You can request the deletion of your personal information, subject to legal requirements and our legitimate business needs. You also have the right to opt - out of receiving promotional communications from us at any time.

    5.3 Complaints

    If you have any concerns or complaints about our privacy practices or the way we handle your personal information, please contact us. We will investigate your complaint and take appropriate measures to resolve it.

    We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, resolve disputes, and enforce our agreements. After the retention period expires, we will securely delete or anonymize your information.

    We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with the updated effective date. Your continued use of our website after the posting of the revised Privacy Policy indicates your acceptance of the changes.