Recruitment Announcement | 市场、销售及客服维修岗位招聘公告Casual Engagement with Pathway to Full-time EmploymentCasual 起步，达标可转全职
- Cheney Chen
- Feb 5
- 4 min read
We specialise in medical consumables, medical devices, and related after-sales support and long-term customer service.我们专注于医疗耗材、医疗设备及相关售后支持与长期客户服务。
As our business continues to grow, we are inviting suitable candidates to join us in the following roles.随着业务持续发展，我们诚邀合适的人才加入以下岗位。
All positions are offered on a Casual employment basis initially, with a clear pathway to Permanent Full-time employment upon meeting defined performance or work standards.所有岗位前期均以 Casual 合同形式合作，在达到明确的业绩或工作指标后，可转为 Permanent Full-time 全职岗位。
Position 1: Market & Sales Executive
岗位一：市场与销售人员
Employment Type: Casual → Permanent Full-time合同形式：Casual → 全职（Permanent Full-time）
The Market & Sales Executive role focuses on developing customers, promoting medical products, and driving sustainable sales growth.市场与销售人员岗位主要负责客户开发、医疗产品推广及可持续销售增长。
Key Responsibilities
主要职责
Proactively develop and manage customers including clinics, healthcare providers, and channel partners.主动开发并维护诊所、医疗机构及渠道客户。
Promote the company’s medical products and solutions and drive first orders and repeat purchases.推广公司医疗产品与解决方案，推动首单成交及复购。
Follow up on customer needs and build stable, long-term business relationships.持续跟进客户需求，建立稳定、长期的合作关系。
Participate in marketing activities such as online promotion, exhibitions, and customer visits.参与线上推广、展会及客户拜访等市场活动。
Work closely with internal teams to ensure smooth customer experience and sales execution.与内部团队协作，确保客户体验及销售执行顺畅。
Candidate Requirements
任职要求
Previous experience in sales or marketing is preferred, particularly in B2B environments.具备销售或市场相关经验者优先，尤其是 B2B 销售经验。
Strong communication skills, initiative, and the ability to independently progress work.具备良好的沟通能力和主动性，能够独立推进工作。
Clear understanding of sales targets and willingness to take responsibility for results.对销售目标有清晰认知，愿意为结果负责。
Experience in medical, consumables, devices, or channel sales is an advantage but not mandatory.具备医疗、耗材、设备或渠道销售经验者优先，但非必须。
We value sales capability, execution, and outcomes over formal background alone.我们更看重销售能力、执行力和实际成果，而非单一背景。
Remuneration and Development
薪酬与发展
During the Casual stage, remuneration will be paid at a compliant Casual hourly rate, including casual loading.Casual 阶段将按合法合规的 Casual 时薪支付，包含 casual loading。
Clear performance assessment criteria will apply during the Casual engagement period.Casual 合同期内设有清晰的业绩评估标准。
Upon meeting agreed sales and performance targets, the role may be converted to Permanent Full-time employment.在达到约定的销售业绩及工作指标后，可转为全职岗位。
Full-time employees will enter a structured remuneration framework including base salary, commission, and performance incentives aligned with market levels.转为全职后，将进入包含基本薪资、提成及绩效激励的完整薪酬体系，整体水平与市场接轨。
Position 2: Customer Service & Technical Support
岗位二：客服与维修支持人员
Employment Type: Casual → Permanent Full-time合同形式：Casual → 全职（Permanent Full-time）
The Customer Service & Technical Support role focuses on customer communication, after-sales support, and service quality.客服与维修支持岗位主要负责客户沟通、售后支持及服务质量保障。
Key Responsibilities
主要职责
Handle daily customer enquiries, order follow-ups, and after-sales communication.负责客户日常咨询、订单跟进及售后沟通。
Assist with product usage enquiries, basic testing, and repair coordination.协助处理产品使用问题、基础检测及维修协调。
Record, track, and follow up customer feedback to support service improvement.记录并跟进客户反馈，协助优化服务流程。
Coordinate with sales, warehouse, and suppliers to ensure timely issue resolution.与销售、仓储及供应商沟通，确保问题及时解决。
Provide professional, patient, and reliable customer support.
为客户提供专业、耐心、可靠的服务支持。
Candidate Requirements
任职要求
Previous experience in customer service, technical support, or repair-related roles is preferred.具备客服、技术支持或维修相关经验者优先。
Strong sense of responsibility, attention to detail, and service awareness.工作认真细致，具备责任感和服务意识。
Good communication skills and ability to explain issues and solutions clearly.具备良好的沟通能力，能够清晰解释问题和解决方案。
Willingness to learn medical products and device-related knowledge.愿意学习医疗产品及设备相关知识。
Preference for candidates seeking long-term, stable career development.更适合希望长期稳定发展的候选人。
What We Offer
我们能提供
A transparent and compliant Casual employment arrangement.合规、透明的 Casual 合同安排。
A clear and achievable pathway from Casual to Permanent Full-time employment.清晰、可执行的 Casual 转全职发展路径。
Structured onboarding, training, and defined work processes.系统化的入职培训及清晰的工作流程。
Career development opportunities aligned with company growth.与公司业务成长同步的职业发展机会。
Location
工作地点
Melbourne, Australia.澳大利亚 · 墨尔本。
Work schedules and arrangements will be discussed during the interview process.具体工作时间与安排将在面试中沟通。
How to Apply
应聘方式
Please send your resume to the following email address:请将您的简历发送至以下邮箱：
Please indicate the position you are applying for in the email subject line.请在邮件标题中注明应聘岗位名称。
We adopt a Casual-to-Full-time pathway to allow both parties to confirm mutual suitability through real work outcomes.我们采用 Casual 转全职的方式，让双方通过实际工作成果确认匹配度。
If you are willing to demonstrate your value through performance, we are equally committed to offering long-term opportunities.如果你愿意用成果证明自己，我们也愿意为你提供长期发展的机会。
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