Join Our Team at Confident Celebration: Exciting Opportunities Await!

We specialise in medical consumables, medical devices, and related after-sales support and long-term customer service. As our business continues to grow, we invite suitable candidates to join us in the following roles.

All positions are offered on a casual employment basis initially, with a clear pathway to permanent full-time employment upon meeting defined performance or work standards.

Position 1: Market & Sales Executive

Employment Type: Casual → Permanent Full-time

The Market & Sales Executive role focuses on developing customers, promoting medical products, and driving sustainable sales growth.

Key Responsibilities

• Proactively develop and manage customers, including clinics, healthcare providers, and channel partners.

• Promote the company’s medical products and solutions, driving first orders and repeat purchases.

• Follow up on customer needs and build stable, long-term business relationships.

• Participate in marketing activities such as online promotion, exhibitions, and customer visits.

• Work closely with internal teams to ensure a smooth customer experience and sales execution.

  
  

Candidate Requirements

• Previous experience in sales or marketing is preferred, particularly in B2B environments.

• Strong communication skills, initiative, and the ability to independently progress work.

• Clear understanding of sales targets and willingness to take responsibility for results.

• Experience in medical, consumables, devices, or channel sales is an advantage but not mandatory.

• We value sales capability, execution, and outcomes over formal background alone.

  
  

Remuneration and Development

During the casual stage, remuneration will be paid at a compliant casual hourly rate, including casual loading. Clear performance assessment criteria will apply during the casual engagement period. Upon meeting agreed sales and performance targets, the role may be converted to permanent full-time employment. Full-time employees will enter a structured remuneration framework including base salary, commission, and performance incentives aligned with market levels.

Position 2: Customer Service & Technical Support

Employment Type: Casual → Permanent Full-time

The Customer Service & Technical Support role focuses on customer communication, after-sales support, and service quality.

Key Responsibilities

• Handle daily customer enquiries, order follow-ups, and after-sales communication.

• Assist with product usage enquiries, basic testing, and repair coordination.

• Record, track, and follow up on customer feedback to support service improvement.

• Coordinate with sales, warehouse, and suppliers to ensure timely issue resolution.

• Provide professional, patient, and reliable customer support.

  
  

Candidate Requirements

• Previous experience in customer service, technical support, or repair-related roles is preferred.

• Strong sense of responsibility, attention to detail, and service awareness.

• Good communication skills and the ability to explain issues and solutions clearly.

• Willingness to learn about medical products and device-related knowledge.

• Preference for candidates seeking long-term, stable career development.

  
  

What We Offer

• A transparent and compliant casual employment arrangement.

• A clear and achievable pathway from casual to permanent full-time employment.

• Structured onboarding, training, and defined work processes.

• Career development opportunities aligned with company growth.

  
  

Location

Melbourne, Australia. Work schedules and arrangements will be discussed during the interview process.

How to Apply

Please send your resume to the following email address: info@confidentcelebration.com.au. Please indicate the position you are applying for in the email subject line.

We adopt a casual-to-full-time pathway to allow both parties to confirm mutual suitability through real work outcomes. If you are willing to demonstrate your value through performance, we are equally committed to offering long-term opportunities.

Why Choose Confident Celebration?

At Confident Celebration, we are dedicated to being a leading and trusted supplier of high-quality, cost-effective medical consumables for healthcare organizations across Australia. Our commitment to reliable nationwide delivery and support for bulk orders ensures that we meet the demands of medical institutions effectively.

Our Vision for Growth

As we expand our reach in the healthcare sector, we aim to enhance our product offerings and customer service. We believe that our team is our greatest asset. By investing in our employees, we foster a culture of growth, innovation, and excellence.

The Importance of Medical Consumables

Medical consumables play a vital role in healthcare delivery. They ensure that medical professionals have the necessary tools to provide effective patient care. Our focus on quality and reliability sets us apart in the industry.

Conclusion

If you are passionate about making a difference in the healthcare sector and are looking for a rewarding career, we encourage you to apply. Join us at Confident Celebration and be part of a team that values your contributions and supports your professional growth.